Effective Date: July 18, 2026
Welcome to Liam + Phoenix. This website, located at [Insert Website URL, e.g., liamandphoenix.com] (the “Site”), is owned and operated by Liam and Phoenix LLC (“we,” “us,” or “our”).
By accessing, browsing, or using this Site, or by purchasing any products through this Site, you (“you,” “your,” or the “User”) agree to be bound by these Terms and Conditions of Service (“Terms”) and all applicable laws and regulations. If you do not agree to these Terms, please do not use this Site.
1. Intellectual Property & Ownership
All content displayed on this Site—including but not limited to custom scent profile descriptions, text, graphics, logos, brand names, product photography, imagery, video clips, digital downloads, and proprietary design elements—is the exclusive property of Liam and Phoenix LLC or its content suppliers and is protected by United States and international copyright, trademark, and trade dress laws.
- Limited License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and make personal, non-commercial use of the Site.
- Prohibited Use: You may not copy, reproduce, duplicate, modify, distribute, publish, or exploit any portion of this Site or our proprietary brand elements for commercial purposes without prior, express written consent from Liam and Phoenix LLC.
2. Product Authenticity, Descriptions & Pricing
We pride ourselves on the meticulous, artisanal craftsmanship of our luxury vessels and small-batch scent formulations.
- Product Variations: Because our premium products are hand-poured, slight variations in wax surface texture, color, or vessel finishes are natural characteristics of the artisanal process and are not considered manufacturing defects.
- Display Accuracy: We make every effort to display product colors and textures as accurately as possible. However, we cannot guarantee that your digital monitor’s display of any color will perfectly reflect the product in person.
- Pricing & Availability: All prices listed on the Site are in U.S. Dollars ($) and exclude taxes, shipping, and handling fees, which will be added at checkout. We reserve the right to modify pricing, discontinue products, or limit order quantities at any time without prior notice.
3. Orders, Payments & Billing
By placing an order on our Site, you warrant that you are legally capable of entering into a binding contract and that all payment information provided is accurate and valid.
- Order Acceptance: Receipt of an electronic order confirmation does not signify our acceptance of your order. We reserve the right, in our sole discretion, to accept, decline, or cancel any order (including after a payment has been processed) due to inventory limitations, suspected unauthorized or fraudulent activity, or errors in pricing or product descriptions. If your order is canceled after payment, a full refund will be issued to your original payment method.
- Payment Methods: We accept major credit cards and authorized digital payment processors securely integrated into our checkout platform.
4. Shipping, Delivery & Title
- Transit and Title: All risk of loss and title for physical items purchased from the Site pass to you upon our delivery of the merchandise to the third-party shipping carrier.
- Delivery Estimates: Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for transit delays caused by shipping carriers, severe weather, or unforeseen logistical issues.
5. Safe Use & Product Liability Disclaimer
Our luxury candles contain high-quality, premium fragrance formulations and natural wax. Proper care is essential to ensure a safe, clean burn.
- Candle Care: By purchasing our products, you agree to follow all safety instructions provided on the product packaging and warning labels, including but not limited to: trimming the wick to 1/4 inch before every burn, never leaving a burning candle unattended, placing the candle on a stable, heat-resistant surface, and keeping the candle away from drafts, children, and pets.
- Limitation of Liability: Liam and Phoenix LLC shall not be held liable for any personal injury, property damage, or incidental or consequential damages resulting from the misuse of our products, failure to follow proper candle care instructions, or the unauthorized alteration of our products.
6. Limitation of Liability for Website Use
This Site and all information, content, materials, and products included on or otherwise made available to you through this Site are provided by Liam and Phoenix LLC on an “as is” and “as available” basis, unless otherwise specified in writing.
To the full extent permissible by applicable law, Liam and Phoenix LLC disclaims all warranties, express or implied. We do not warrant that this Site, its servers, or electronic communications sent from our studio are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this Site.
7. Governing Law & Dispute Resolution
These Terms and your relationship with Liam and Phoenix LLC shall be governed by, construed, and enforced in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.
Any legal action, suit, or proceeding arising out of or relating to these Terms, the Site, or purchases made through the Site must be instituted exclusively in the state or federal courts located in Winnebago County, Illinois, and you hereby consent to the personal jurisdiction of such courts.
8. Severability & Entire Agreement
If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms constitute the entire agreement between you and Liam and Phoenix LLC regarding the use of the Site.
9. Modifications to the Terms
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
10. Contact Information
For any legal inquiries, formal notices, or questions regarding these Terms, please contact our administrative team:
Liam and Phoenix LLC
Email: legal@liamandphoenix.com]